SHIPPING POLICY

SHIPPING

After your order is made and your payment is verified, it may take up to 24 hours to process and ship your order.  Any order made after 12 pm EST on Saturday will be dispatched the following Monday. United States' ​National Holidays are observed, therefore, any order made on a National Holiday, will be dispatched the following working day. For a full schedule of USA national holidays----Please Click here---->  (Disclaimer: This link directs you to an external website not affiliated with Duku & Co. Duku & Co. is not responsible for any information given on the website. For more information about external links on our website, please take a look at our privacy policy.)

USA SHIPPING

All orders shipped to a delivery address in the USA qualify for standard free shipping. Orders made to be delivered faster than the standard time may incur additional costs.

Standard  -  2 - 5 business days (Free Shipping)

Express    -   1 Business Day (Additional Cost depending on your Zip Code)

If you require add-on shipping services such as a "Signature Required" please contact us at info@dukuandco.com before placing your order, or include it in the notes section when placing your order.

EUROPEAN SHIPPING

For international orders to the EU, we provide free shipping for all orders, $99 and above. Orders made to be delivered faster than the standard time may incur additional costs at checkout. Your local government may also charge VAT and/or customs duties. 

Standard   - 6 - 10 Business Days (Free Shipping on orders above $99)

Expedited  - 3 - 4 Business Days

REST OF WORLD

For all international orders, we provide free shipping for all orders, $99 and above. Orders made to be delivered faster than the standard time may incur additional costs at checkout. Your local government may also charge VAT and/or customs duties. 

Standard   - 6 - 10 Business Days (Free Shipping on orders above $99)

COUNTRIES WE DO NOT SHIP TO

Afghanistan

Algeria

Argentina

Brazil

China

India

Indonesia

Iran

Iraq

Libya

Morocco

New Caledonia

Pakistan

Tunisia

Venezuela

Please take note: Depending on your delivery location, orders to countries outside of the United States of America may be subject to VAT, import taxes, and other fees charged by your local customs authority and/or postal courier. Please note that any VAT, import taxes, or other fees are incurred from your customs office/government and not Duku & Co..Duku & Co. will not be responsible for paying Custom fees for your product. Customs processing varies in each country so if you have any questions regarding your product and taxes, please reach out to your local customs office. Also, if you're eager to know an estimated amount you may pay for custom fees, please contact us at info@dukuandco.com .

If you have any questions concerning our Shipping Policy, please contact us at info@dukuandco.com .